Jonathan M Taylor

About Me

I am a dynamic and results-driven IT professional with over 10 years of experience supporting SMEs and large companies. Throughout my career, I have developed a diverse skill set and a strong work ethic, allowing me to excel in resolving a wide range of IT-related issues. From troubleshooting hardware to installing and maintaining software, I am adept at delivering innovative technology solutions that align with evolving business needs.

My passion lies in leveraging technology to drive success and help organizations achieve their goals. With a deep understanding of the IT industry, I continuously evaluate and recommend upgraded technologies to meet evolving business requirements. I take pride in seamlessly installing new technologies, minimizing disruptions to workflow and ensuring optimal performance.

One of my areas of expertise is cybersecurity. I have spearheaded technical activities and led data privacy campaigns, promoting information security and developing security governance policies. Through conducting penetration tests and code reviews, I have enhanced the security of systems, always staying ahead of potential threats. Additionally, I actively build and maintain external networks to address industry trends, incidents, and cybersecurity risks.

In my previous roles, I have gained valuable experience in project management, overseeing multiple projects and ensuring their successful execution. I have collaborated with cross-functional teams and stakeholders, defining project scopes and objectives while managing budgets and timelines. My ability to drive continuous improvement and adapt to changing business needs has been instrumental in achieving desired outcomes.

As an effective communicator, I am skilled in collaborating with both technical and non-technical professionals. This enables me to bridge the gap between IT and other departments, ensuring seamless integration of technology solutions. I thrive in fast-paced environments and possess excellent time management skills, allowing me to work efficiently and effectively under pressure.

I am always enthusiastic about exploring new opportunities and challenges. Feel free to reach out to me to discuss how I can contribute to your organization's IT needs and help drive success through technology.

Age: 29
Residence: UK
Freelance Work: Available
Address: Leeds, UK

My Services

IT Troubleshooting and Issue Resolution

Modern and mobile-ready website that will help you reach all of your marketing.

Strategic Planning

Assist organizations in developing IT strategies aligned with their business goals and objectives.

Software Installation and Maintenance

Install, configure, and maintain software applications for clients, ensuring they run smoothly and securely.

Cybersecurity Knowledge and Practices

Offer expertise in cybersecurity, including risk assessment, implementing security measures, and conducting security audits.

Technical Support and IT Training

Provide technical support to end-users and conduct training sessions to enhance their IT skills and knowledge.

Business Development

Assist organizations in leveraging technology to drive business growth and identify opportunities for improvement.

Network Infrastructure Optimization

Evaluate and optimize network infrastructure to improve performance, security, and scalability.

Data Privacy and Security Governance

Develop policies and procedures to ensure data privacy and security compliance, including GDPR and other relevant regulations.

Client Relationship Management

Build and maintain strong relationships with clients, understanding their needs and providing tailored IT solutions.

Accounts and Marketing

Provide strategic guidance and support in account management and marketing initiatives to help organizations promote their products and services effectively.

Medical Tourism Consulting

Utilize my experience in the medical tourism industry to assist clients in accessing the best medical treatments available, coordinating travel arrangements, and ensuring high-quality care throughout the process.

IT Advisory Services

Offer specialized IT services to companies, including website design and hosting, GDPR compliance support, and cybersecurity audits.

Resume

Experience

2019 - Present

Head of IT and Cyber Security

Bureau Afrique d'Expertises Judiciaires et d'Investigation (BAEJI)

Organize and monitor technical activities for various projects, ensuring compliance with objectives. Lead data privacy campaigns in Abidjan through social media and network events to promote information security. Draft security governance policies and procedures for company assets. Execute penetration tests and code reviews to secure systems of companies in Abidjan. Help develop playbooks and exercises for incident response and remediation. Recommend upgraded technologies to meet evolving business requirements. Install new technologies to mitigate cybersecurity risks without disrupting workflow. Analyze system and software requirements to meet operational needs. Build and maintain external networks to address industry trends, incidents, and cybersecurity risks. Liaise with government departments, law enforcement, and other external agencies to stay updated on relevant cybersecurity threats and provide assistance. BAEJI - Link to BAEJI website

2022 - Present

Accounts Director

Ivoire Services Plus (ISP)

Partnered with a group of hospitals in Istanbul, Turkey to offer package deals for medical treatments to clients in Ivory Coast Liaised with tourism partners to implement innovative marketing campaigns, amplifying agency revenue. Sold medical tourism packages online and offline to potential clients. Maintain customer satisfaction by updating clients on bookings, changes, and latest offers. Coordinate with Istanbul partners to provide accurate and up-to-date information about treatments, costs, and logistics Develop and execute marketing strategies to reach potential clients in Ivory Coast and raise awareness about services offered by Istanbul partners. ISP - Link to Ivoire Service Plus website

My Skills

Skills